Service Level Agreement For Debt Collection

As a collection partner of choice for some of the world`s leading brands, members of the Credit Services Association and fully licensed by the FCA, we have a proven history of value added and provide excellent results to customers in a wide range of sectors. There is much to consider when selecting a collection partner. Does the Agency have experience, references and a strong track record? Can you offer the level of service, cultural adjustment and transparency you are looking for? 11. The Agency is entitled to a Schedule “A” fee for all collections relating to returned accounts, ninety (90) days after the restitution or termination of this contract. In the event of an account recall due to a lack of collection efforts by the Agency, the Agency is not entitled to commissions on the amounts the client subsequently collects. 10. The client may recall an account at any time during this Agreement and the Agency will return it immediately upon request, subject to the conditions set out in paragraph 13. (7) All accounts sent by the Agency are paid to the client, minus commissions, as well as a detailed report listing the accounts on which the recoveries were made and the amount of fees earned for those collections. These transfers will be made every month.

We can get a complete overview of your collection ordering process and provide expert recommendations for improvement. In addition, we can, if necessary, recover all particularly elderly debts or offer a provisional credit control service. 9. Any party may terminate this agreement without giving a reason by providing thirty (30) days of written notification to the other party and the Agency must provide the client with all accounts (as well as all documents and documents relating to that account). 3. The client pays to the agency and agency is accepted by the Client as compensation for collection benefits in accordance with this agreement, in accordance with the provisions of annex “A” attached. From the collection of corporate receivables in volume to the provision of a fully confidential credit control service – all as part of a service level contract – we can adapt a solution that meets your specific requirements. As large companies generally need a more customized solution for collection, we can work closely with you to provide what you need at the right price, all with the comfort of a formal service level agreement. 6. The client undertakes to immediately inform the Agency of all payments and/or agreements received directly with the client`s debtor and the client will make calls from the debtor to the Agency.

This agreement will be concluded on the date specified below by the signed client and apex collection services (agency), as the Agency endeavours to recover, as an independent third party, certain “accounts” representing amounts due.

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